COVID-19 Hub

Though things are getting back to normal, we still have some changes to be aware of while visiting Sunday River. We ask that all guests review this information to make a plan for your visit, and check again before you arrive as things may change throughout the winter. By working together, we can keep our Happy Place healthy.

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    masks recommended indoors *
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Safety Guidelines

    • Following CDC guidance, we recommend that all guests, regardless of vaccination status, wear a mask while indoors at our resort. Masks are also recommended outdoors when distancing cannot be accommodated. 
    • Please carry a mask with you while at Sunday River, as you may be required to wear it for certain services.
    • Face coverings should be dry and unsoiled, have two or more layers, completely cover the nose and mouth with no holes or mesh, and fit snugly against the face.
  • Before you travel to the resort, we ask that you go through the following health screening questions on your own. If you answer "yes" to any of the following, please stay home and come visit us when you're feeling better. 

    • Do you have any of the following symptoms of COVID-19?
      • Fever (a temperature of 100.4 degrees Fahrenheit or higher) or are feeling feverish;
      • Respiratory symptoms such as a runny nose, nasal congestion, sore throat, cough, or shortness of breath;
      • General body symptoms such as muscle aches, chills, and severe fatigue;
      • Gastrointestinal symptoms such as nausea, vomiting, or diarrhea; or
      • Changes in your sense of taste or smell.
    • Have you been in close contact with someone who is suspected or confirmed to have had COVID-19 in the past 14 days? 
      • Please note: healthcare workers caring for COVID-19 patients while wearing appropriate personal protective equipment are not considered to have a close contact exposure and should answer “No” to this question.
    • Tickets are required to be purchased online in advance. 
    • Contactless pickup kiosks for lift tickets are available at all base lodges and resort hotels. 
    • OurRadio Frequency Identification (RFID) lift tickets allow guests to keep their ticket and add additional days online without returning to a lift ticket window.
    • Our new Easy Change policy allows guests to request a credit to purchase tickets another day if they can't make their original dates. Let us know at least 48-hours before your original arrival date if you can't make it, and you'll be able to make another ticket purchase in our online story using a credit. 
    • If you require medical care while at the resort, you must wear a mask to receive aid. Disposable masks will be provided for this purpose.
    • View all available dining options on the resort's Dining Guide.
    • Online ordering for dine-in and takeout for select outlets will be available.
    • Reservations are recommended as available, but walk-ins are welcome. 
    • Cashless Payment methods are required. 
    • For available shopping experiences, visit the Shopping Guide
    • Cashless payment methods are required. 
    • Masks are required for select services, including boot, helmet, and goggle fitting. 
    • Reservations are required and can be made by calling 207-824-5328.
    • Guests should not visit and will not be served if they are experiencing any symptoms of COVID-19. 
    • Cashless payment methods are required.

* Policies marked with an asterisk may require a mask for some or all services.