Though summer is in full swing in Western Maine, our team has our eyes set on the coming winter, and the inevitable and numerous changes in store across the resort for ski season. Rest assured, our top priority continues to be the health and safety of our guests and Team Members, while providing a memorable experience for all who visit.
We're working closely with our sister resorts in the Boyne Resorts family, the National Ski Areas Association, and the Ski Maine Association to identify best practices when it comes to product offerings, on-mountain protocols, programming, and the flow of guests throughout the resort. These organizations are in regular contact with federal and state officials to ensure that guidelines for ski areas are identified and implemented as soon as possible. However, in this ever-changing situation, we may not have all of the answers regarding winter as readily available as in seasons past. We appreciate your patience as we work through the logistics of safely opening our resort for winter 2020/21.
Lift Tickets, Season Passes, and Lodging Reservations
Our first step in preparing for winter 2020/21 was implementing the New England Pass Promise assurance program for those who committed to a season pass in the spring, followed by taking season passes off sale as of June 15 to better assess any limitations to capacity at our resort. Winter products like lift tickets and passes will go on sale this fall, but you may see some new products available in place of others that we've offered in the past.
As in prior seasons, making an advanced reservation for your ski trip is the best way to save. This remains true, and is also the best way to lock in your access for the winter. Ski and stay packages are on sale now through the winter, as well as 10% savings on passholder lodging in our resort hotels.
Please see the base lodge information below for pass and ticket pick-up details.
When it comes to the ski experience, Sunday River guests benefit from an expansive resort that has a natural tendency to spread people out. By nature, skiers and snowboarders wear face coverings, and can adequately social distance while on the trail. We're making plans for socially-distant chairlift lines, but the installation of RFID at our chairlifts this summer will limit the close contact between our team and those loading the lift.
Other offerings on-mountain like the SnowSports School, Gould Academy Competition Program, and resort competitions and race training are expected to operate as scheduled with adjustments to accommodate health and safety needs.
Base Lodges & Hotels
The biggest changes for this winter will be in our base lodges and restaurants. Our team is working through plans to limit seating in these spaces to enhance social distancing, add seating in other spaces across the resort, and will be working to build out our advanced reservation offerings in our restaurants, as well as contactless payment options.
We are in the process of installing RFID at our chairlifts to provide lift access with less person-to-person contact, and will encourage guests to skip the ticket line in the lodge and reload their lift tickets online. Online tickets will be able to be printed from kiosks outside of the base lodge and inside of lodging properties, and season passes purchased prior to the start of the season will be mailed. Guest services will also use the RFID technology to help streamline processes, including accessing passholder friend tickets. Lift tickets can also be purchased via outdoor windows at all of our base lodges. Social distancing measures will be in place for those guests requiring the help of a ticketing, season pass, or guest services representative.
With the Jordan Hotel open this summer, and plans to reopen the Grand Summit in September, we're ahead of the game on implementing lodging safety practices for our busy winter season. Currently, masks are required in indoor public spaces, and the pool and fitness center are available to use, but have limited occupancy to ensure distancing in accordance with state guidelines. Across the resort, enhanced cleaning measures have also been put in place.
Thank you for your continued support. As we continue to develop our winter plans, we'll update this page. We look forward to seeing you this winter at your Happy Place.