Season Pass FAQ

General

  • No, New England Passes are no longer available for this season. Following the spring sale on 2020/21 passes which ended June 15, our three resorts decided to offer different sets of products to allow each of us to best address the uncertainly and potential challenges of operating under COVID-19 this winter. We fully expect the New England Pass to be available again for winter 2021/22.

    If you purchased a New England Pass prior to June 15, you will have access to Sunday River, Sugarloaf, and Loon Mountain with the specific benefits for your pass

  • Maine Passes are available for purchase on-site or online

  • Yes. New England Passes purchased by June 15, 2020, including those purchased with a Payment Plan, will continue to have access to Sunday River, Sugarloaf, and Loon with the associated pass benefits. Maine Passes purchased between September 1 and October 12 will not have access to Loon. 

  • You may change between passes by paying the difference between the pass you originally purchased and the pass you wish to change to, based on the availability of passes on sale at the time of the change. The price of the new pass will be based on the current price at the time the change is made, and refunds cannot be issued for changes to lower-priced passes.

  • Please review pick-up or mailing options on the Passholder Hub

    All passholders must have a photo and signed e-waiver on file for their pass to be issued and we ask that these be done prior to arriving at the resort. To submit a photo, please log into your account on shop.sundayriver.com and add your photo in your account settings, or email one to orders@sundayriver.com. Photos should be headshots in jpeg format wit no hats, sunglasses, or goggles.

    The following passes must be picked up in person at the resort:

    • College Passes must be picked up in person on-site, and require proof of full-time enrollment with at least 9 credits and valid photo ID. Enrollment verification can be from the school registrar's office or from www.studentclearinghouse.org.
    • Canadian Silver & March Passports require proof of Canadian citizenship and must be picked up in person on-site.
    • Maine Student and Community Passes require proof of full-time residency in the form of a valid photo ID for the parent and confirmation of enrollment for the student. Community Passes are available to residents of towns in SAD44, RSU 17, and RSU 10. Must be picked up in person on-site.
  • All season passes are covered by the Winter Assurance protections and benefits. Passes and products valid for less than a full season (ticket packs such as Threedom Pass/Maine Four-Day/New England Five-Day, limited-duration passes, etc) are not eligible.

  • Silver and Nitro blackout dates are December 26-31, 2020; January 16-17, 2021; and February 13-15 and 20, 2021. Bronze Pass blackout dates are December 28, 2020-January 1, 2021 and February 15-19, 2021.

  • Gold and Platinum New England Passes and Gold Maine Passes include three free days and 50% off additional days at Boyne Resorts' western mountains. See the Sister Benefits page for details. 

  • Platinum and Gold New England Passes and Gold Maine Passes include 50% off lift tickets at all Mountain Collective resorts in winter 2020-21. Discounts are available every day of the season, and are taken off one-day tickets at regular window rate. Just show your New England or Maine Pass at a ticket window to purchase tickets.

  • The Ikon Base Pass is a multi-resort pass valid for varying amounts of skiing at 43 destinations around the world. Please note that the 20-21 Ikon Base Pass included with a Platinum New England Pass does not include the home resorts of Sunday River, Loon, and Sugarloaf, is not eligible for pass insurance or rollover credit, and cannot be upgraded to other Ikon Pass levels. Questions regarding Ikon Pass can be sent to info@ikonpass.com.

  • Any full-time college student enrolled for 9 or more credits at time pass is picked up is eligible to purchase a college pass.

    Your pass must be picked up in person and requires valid photo ID along with proof of full-time enrollment from the school registrar's office or studentclearinghouse.org

  • The passholder's age on November 1, 2020 determines the age category for all 2020-21 season passes.

  • The Easy Pay Plan is available during our spring sale, and allows purchasers to lock in the savings of our spring rates with a deposit of $50, then pay the remaining balance in four automatic monthly installments charged to your credit card on file in equal amounts. Payments for purchases made by May 10 will be charged on June 1, July 1, Aug 1, and Sept 1. Payments for purchases made after May 10 will be charged on June 30, July 31, Aug 31 and Sept 30. More details are available on the Payment Plan Authorization Form

  • Lots, and some vary by pass type. See our Passholder Benefits page for details.

  • Season passes are non-refundable; however, in the case that you or a family member are injured and unable to ski, Sunday River will consider issuing a rollover per our Credit Policy. Other situations may be eligible upon review. All requests must be submitted in writing. Multi-day ticket products and limited-duration passes are not eligible for rollovers. For more information or to submit a request please see our Credit Request Form

  • Complete details and conditions of use for season passes are outlined in our Passholder Terms & Conditions

  • Guests who previously purchased a New England Pass or resort-specific season pass at Loon, Sugarloaf, or Sunday River for the 2019/20 or 2018/19 winter seasons received a Loyalty Discount on the purchase of a 2020/21 New England Pass made by June 15, 2020. Loyalty Discounts are not available on passes purchased after June 15.

Learn More About Passes

Questions?