Billing Inquiry Form

Questions about credit card charges, billing, or card authorizations? We can help. Please complete and submit this form to help us research your concern, and a member of our team will follow up with you within 3 to 5 business days.

For gift card or dining card inquiries, please fill out this form instead. 

Please note: Products such as lift tickets and season passes, which are non-refundable, are subject to all existing policies. This form is not meant to address concerns with refund policies in place at the time of purchase.