Jordan Hotel Guest Guide

Jordan Hotel · 27 Grand Circle, Newry, ME

Thank you for choosing the Jordan Hotel

We know you have many options for lodging, and we're glad that you're staying with us. Whether you’re carving the slopes, enjoying the summer sun, or taking in the foliage, the mountains of Western Maine have so much to offer in any season. Using this guide, you'll have the most up-to-date information on available amenities, hotel questions, and more. If you can't find what you're looking for, give the front desk a call and they would be happy to assist you.

JORDAN

HOTEL INFORMATION

  • Check-In

    Monday - Thursday (Non-Holiday): 4PM
    Friday - Sunday & Holiday Periods: 5PM

    Checkout

    Daily: 10:30AM

    In order to honor our check-in time, we must also honor our checkout time. 

    To inquire about a late checkout, please contact the Front Desk on the morning of your departure. 

    To inquire about staying additional nights, please contact either the Front Desk by dialing '0' from your room phone; or Reservations by calling 800.543.2754. 

  • You will be issued a parking permit upon check-in that allows you to park in lots specific to the Jordan Hotel. Vehicles parked without a valid parking permit, or any vehicle illegally parked may be towed at the owner's expense. 

    Please note the Jordan Hotel only offers Tesla charging stations. The nearest generic EV charging station is located at the upper lot at South Ridge. We recommend bringing a converter for your charger to ensure you can charge your EV. 

    Winter-Only Services 

    In the winter, there are free resort and area shuttles for your use during your stay. You can view the shuttle schedule on theRiver Guide. Valet parking is available for $15 per day. Bell service is available to bring luggage to your room as well. 

  • Lift Ticket Pickup 

    Easily print your RFID Go Card from one our convenient, self-service Pick Up Box (PUB) kiosks located at the Grand Summit Hotel, Jordan Hotel, Snow Cap Inn, and South Ridge Welcome Center. 

    First, purchase your lift tickets online in advance. Next, scan the barcode from your confirmation email at the PUB kiosk. Last, the kiosk will print all of the RFID Go Cards in your order. 

    Your RFID Go Card is a reloadable, reusable lift ticket. You may reload your Go Card with additional lift tickets at any time and do not need to print a new card.

  • Staffed ski check is available. Ski check is staffed 30 minutes before lifts open, and closes 30 minutes after lifts close. However, you can still access ski check 24-hours-a-day by contacting the Front Desk. 

    You may not keep or store equipment (i.e. skis or snowboards) in your hotel room.

  • Hotel guests may store baggage either before check-in or after checkout with the bell service. 

  • The Grand Summit Hotel and Jordan Hotel are not pet-friendly accommodations. Sunday River offers dog-friendly accommodations at the Snow Cap Inn. 

  • As part of the Forever Project, we're focused on achieving a sustainable future together. During your stay, please help us to conserve in the following ways:  

    Reuse your towels to reduce water and energy consumption, as well as detergent waste water.  

    Put towels requiring replacement in your tub or sink, and leave those you feel are acceptable for you to reuse hanging on the towel bars. We will refresh towels to your preference. 

    Allow us to recycle used soap if you do not plan to take it with you. 

    Sunday River participates in the Clean the World soap recycling program, and as such, we collect used soap in a separate receptacle during our room cleanings to process for recycling. Please do not throw away your used soaps into the trashcan. 

    No vehicle idling when checking in or out of our hotels. 

    Sunday River has a no vehicle idling policy. Please turn off your car engine when loading and unloading your vehicle. 

  • Our housekeeping and maintenance teams are on-site daily to serve you. For amenity delivery or maintenance requests to your room, please call the Front Desk by dialing '0' from your room phone. Amenity delivery is on-demand and we can usually deliver an item within 30 minutes of a request. 

    Please place the “Do Not Disturb” sign outside your door if you prefer not to receive housekeeping service. 

    There is a long list of amenities available for delivery, including extra blankets, extra sheets, extra pillows, portable crib, cot, towels, soap, shampoo, tissues, toilet paper, trash bags, coffee, and coffee supplies; and if your room has a kitchen, we can also deliver dish liquid, dishwasher soap, kitchen towels, dishwashing towels, sponges, cloth napkins, placemats, and any and all kitchen utensils, dishes, pans, etc. 

  • Coin-operated laundry machines available on the Ground Floor of the hotel. 

  • Ice machines are located on each guest room floor near the main elevators.  There are no vending machines in the hotel but a variety of snacks and beverages are available for purchase at the Front Desk and Resort Dining options are available throughout the resort. 

  • Sunday River accepts cashless forms of payment only. If you would like to use cash, you may purchase a gift card at the Welcome Center in South Ridge Lodge or the front desk at either the Grand Summit Hotel or the Jordan Hotel. 

    There are also ATMs available for guests at both the Grand Summit Hotel and Jordan Hotel. 

  • If your room has a kitchen or kitchenette, it will have the following items: plates, glasses, coffee mugs, cutlery, paring knife, carving knife, cutting board, can opener, cork screw and bottle opener, vegetable peeler, whisk, spatula, tongs, wooden spoons, serving spoons, baking spatula, measuring spoons, measuring cup, mixing bowls, masher, toaster, coffee maker, kettle, beverage pitcher, cookware set, casserole dish with lid, colander, salt and pepper shakers, and ice cube trays. 

    Rooms with a full kitchen (not kitchenette) have an oven, including a broiler pan and cookie sheet. 

    To request any additional kitchen items, please contact the Front Desk by dialing '0' from your room phone. 

  • Each room has a drip-style coffee maker all of the required supplies to make and enjoy a cup of coffee.  Decaf coffee is available by contacting the Front Desk.

  • If your room has a queen-sleeper sofa, its bedding is located in the closet. If you would like our team to set up this bed for you, please contact the Front Desk to schedule this service. 

  • As always, our front desk team is available to assist you with any needs during your stay. In case of an emergency, please contact the appropriate number listed below.

  • In the event of a fire or other emergency, proceed to the nearest stairwell exit and exit the building as per the directions as shown on the back of your door. Remember, the nearest exit may not be the way you entered the building. 

    DO NOT use the elevators unless instructed to do so by rescue personnel. 

    To contact the Front Desk, dial '0' from your room phone. 
    For any Medical or Police Emergency, dial 911. 

  • Station

    Channel

    Outside TV

    050

    ABC

    002

    CBS

    004

    CW

    006

    FOX

    008

    NBC

    012

    PBS

    016

    MY Network

    010

    MTV

    028

    CKSH

    030

    HLNHD

    037

    NECN

    042

    TWC Sports

    044

    Outside TV

    050

    TWC Sports-Net

    051

    NESN

    054

    CSNNE

    056

    SciFy

    070

    ABC Family

    100

    A&E

    102

    AMC

    104

    BBC America

    108

    BET

    111

    Bloomberg

    114

    Bravo

    116

    CNBC

    120

    CNN

    122

    C-SPAN

    127

    Cartoon Network

    130

    Animal Planet

    132

    Comedy Central

    134

    Discovery

    138

    Disney

    140

    ESPN

    144

    ESPN2

    146

    ESPN News

    148

    ESPN U

    150

    ESPN Classic

    152

    Food Network

    166

    Fox News

    168

    Fox Sports 1

    179

    FX

    182

    Golf Channel

    190

    HGTV

    194

    History

    196

    HLN

    197

    Lifetime

    200

    MSNBC

    206

    National Geographic

    214

    Nickelodeon

    218

    NBC Sports Net

    222

    NFL Network

    224

    Science

    235

    TBS

    242

    TLC

    246

    TNT

    248

    Travel Channel

    252

    TruTV

    254

    USA

    261

    Weather Channel

    266

    HBO

    300

    HBO2

    302

    HBO Comedy

    304

    HBO Family

    306

    HBO Signature

    308

    HBO Zone

    310

    HBO Latino

    312

    Showtime

    340

    Showtime 2

    342

    Showtime Showcase

    344

    Showtime Beyond

    346

    Showtime Extra

    348

    Showtime Next

    350

    TMC

    352

    TMC Extra

    354

     

    Music stations available on channel 800 and above

     

What's Happening This Week

Our River Guide offers updates on all available dining, activities and services during your stay. You can also download the Sunday River App for info on the go.

Hotel Dining & Amenities

Jordan Hotel Slopeside

The Outpost

Breakfast, lunch, snacks, & drinks

Saturday-Sunday | 10AM-4PM


Grand Ave at Jordan Hotel

Taco Escobarr

Lunch & dinner

Friday-Monday | 11AM-9PM

Closed Tuesday-Thursday

Jordan Hotel

Sliders

Breakfast, Lunch, dinner & bar

Open Daily
Breakfast| 7AM-9:30AM
Lunch | 11AM-5PM
Dinner | 5PM-9PM 

Jordan Hotel

Northern Lights Cafe

Breakfast, lunch, snacks & gourmet coffee

Open Daily | 7AM-6PM

Hotel

Activities & Amenities

Ski-In/Ski-Out Access | Mon-Fri 9AM-4PM; Sat-Sun & Holidays 8AM-4PM

Fitness Center | Daily 6AM-10PM

Heated Outdoor Pool | Daily 10AM-10PM

Outdoor Hot Tub | Daily 10AM-10PM

BoyneRewards

Earn points for every purchase Sunday River with BoyneRewards.

Stay & Save Discount

Book lodging with us and save 10% on full-day lift tickets or 2 days or more during your stay.